FAQs

Glyphstock is not a cloud service. Glyphstock is a long-term data warehouse. We save and guard your data in physical, off-line and encrypted. Cloud services are susceptible to attack and loss of information.
Glyphstock uses optical technology for the safe storage of Data. Optical data storage ensures data continuity. The data recorded in Laser have a superior durability to those that are saved in magnetic or today digital media. If you want to guarantee the durability of the data, these, today, should be stored in optical media. Also, only optical media are WORM (Write Once Read Many), which ensures that they are not manipulated or erasable.
The question should be what is the difference between a Digital Archive and a Backup. A Backup is not a file but a file can be a Backup. A Backup is a support that allows to put back into operation a computer tool and its data. A Backup allows, for example, to run a desktop PC in the state it was when the backup was made. Instead, a File is a set of Data in which Data are stored that, by legal imperative, by value and company or for personal reasons, must be saved. There are many reasons why you should keep a copy of the most precious data in a file. If the file is in Glyphstock it will be unalterable.
No. The Data you send us are protected throughout the complete storage process. Once they are in the final warehouse, they will be recorded for decades in the safest medium that can be offered today. Throughout the complete process of data transfer, as well as in the Definitive Storage and its redundant copies, channels and 256-bit encryption techniques are used, which guarantees their confidentiality. Thus the Data is protected.
The Glyphstock service has been evaluated and certified in ISO 9001:2015, ISO 14641-1:2015 and is being certified in ISO 27001:2014 which guarantees the highest quality and safety standards in Digital Data Archive. The commercial department of Glyphstock (telephone or mail) offers the possibility of receiving a demo account with which to evaluate the service.
Our App is totally free, you only pay for custody and / or recovery of files.
All you need, until you reach the GB hired in each case.
Undefined, but it will depend on the contracted space.
The contracts are made every 5 years, except for 4GB, which is for a renewable year
Glyphstock has a commitment of obligatory compliance, so that, in the event of insolvency, bankruptcy or any other scenario that could lead to a temporary or definitive cessation of our activity, all the stored data is sent to their owners . Whatever happens, you will receive your optical media, so that the data recovery is guaranteed.
No one. Only if the user gives its passwords to other people.
No one, because the data on closed optical disks is encrypted, secure.
The user can change the access password to Glyphstock, but also can create an additional password for each of their files - this password can not be changed or recovered, only the user will know it.
Yes, you can share your data with the contacts you save in the Glyphstock Long-Term Data Storage App.
Give them the passwords from the account and the files.
Send an email to info@glyphstock.com and we will solve it at once.
Send an email to info@glyphstock.com and we will solve it at once.
Please contact our technical department at info@glyphstock.com We are pleased to help you.

Technical FAQs

The question should be what is the difference between a Digital Archive and a Backup. A Backup is not an archive, but an archive can be a Backup. A Backup is a support that allows to put back into operation a computer tool and its data. A Backup allows, for example, to run a desktop PC in the state it was when the backup was made. Instead, an archive is a set of Data in which Data are stored that, by legal imperative, by value and company or for personal reasons, must be saved. There are many reasons why you should keep a copy of the most precious data in an archive. If the archive is in Glyphstock it will be unalterable.
Glyphstock allows you to delegate secure storage of data for decades, with the assurance that Glyphstock's file-recording technology eliminates manipulation and erasure. The data collected in a private optical file are physically treated and recorded in a secure and confidential manner, having a much higher durability than archived data in the cloud or in conventional magnetic media. The company's optical file, e.g., can be a general file that a person or group of users is allowed to access and can also be a set of files with their respective groups and users of access. The principle is that a data stored in the file can no longer be manipulated, it ONLY can be consulted or ask for a copy of it to be manipulated in its form of copy and never in the original form. This ensures that the long-term archived data is not manipulated, but instead it is allowed to work with it, respecting the original state. Glyphstock allows you to have a permanent data file that grows with the needs of the company. Capacities range from a few Gigas to sizes of thousands of Gigas. For greater control of data and offline access to them, Glyphstock offers to receive copies in optical format of the archives of the data that are guarded in the Optical Archive Service. The transport of this data is offline, in high-density prerecorded optical media that allows to create and manage on-site the data archive of the company. This way you always have access and control the generated and archived data. Even in cases of disaster, with this method, the company is guaranteed to be able to access their data.
Glyphstock has taken care of the technology to guarantee the total privacy of the data that is stored. All data is always transported to the file via encrypted Internet data channels. The encryption used is the highest extant with 256 bits, which precludes them from being manipulated on their way to the private archive. Also, once the data to be guarded is received, it is recorded in two redundant copies on high-density optical media and using 256-bit AES encryption algorithms which is the highest encryption standard in the industry. The company can request, besides its copy, that Glyphstock has another additional copy in a different geolocation, so that you have three copies of the data, encrypted and offline in three different locations.. With this strategy, the company makes sure that its data is always safe from any incidence or loss. Every contingency plan and archive raises three copies of data, which in this way is met with all rigor. To facilitate the creation and retrieval of data from the archive, Glyphstock has designed a set of software tools and Apps that allow the company to create optical files to fill with data that need to be stored in the long term. Storage capacities range from 5 to 25 years and from 4 to thousands of gigabytes, depending on custody and size needs.
The Glyphstock App has been developed for cross-platform allowing it to be used on all operating systems, as well as mobile or desktop devices. Glyphstock's quality, archival and security certifications guarantee the speed and professionalism of the archive.
The optical media are the only ones that allow to guarantee that a data archived on them can not be manipulated or erased. These media, being "parked" offline are infinitely more secure than any online data versus computer attacks. It is an undeniable fact that data from the optical file is not erasable, compared to the volatility of data stored in the cloud. So if the company requires measures of "Data Continuity" Glyphstock allows you to cover this need in a service for decades and with all the physical and computer security that the optical medium allows. High-density optical media have a lifespan that exceeds in decades the magnetic media such as hard disks. Theoretically, the data stored in the robotized cabinets are capable of resisting over time for centuries thus giving a possibility of making digital information.